Data We Gather

We gather and manage various types of personal information, including:

2. Our Use of Your Data

We utilize your personal information for these key purposes:

  • Service Provision and Compliance:
    • Managing your vehicle rental bookings and agreements is a primary function. We verify your identity to confirm that you meet our rental criteria. Our team coordinates the processes for collecting and returning vehicles efficiently. Additionally, we handle payment processing, including deposits and any applicable charges.
  • Customer Interaction (Legitimate Interest/Contract Fulfillment):
    • Issuing booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any changes to our services or policies.
  • Marketing Consent and Legitimate Interest Policy:
    • We will send promotional offers, newsletters, and service updates with your consent or if we have a legitimate interest. You can opt out whenever you choose.
  • Service Enhancement for Customer Benefit:
    • Evaluating website interactions to refine user experience and site performance. Conducting assessments to improve our vehicle fleet and service offerings.
  • Compliance with Legal Standards:
    • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms of service.

Data Sharing Practices

Your Personal Information May Be Shared With:

  • Local Service Partnerships: We collaborate with third-party companies, including payment processors and IT support services, to deliver our offerings. These partners are committed to safeguarding your data.

We do not share your personal information with third parties.

4. Protecting Your Data

We take significant steps to safeguard your personal information from unauthorized access, changes, sharing, or loss. Our security measures consist of encryption, access restrictions, secure servers, and routine security evaluations. Despite these precautions, it is important to acknowledge that no method of online transmission or electronic storage can guarantee complete security.

Data Retention Policy

We retain your personal information only for the duration needed to achieve the purposes for which it was collected, such as complying with legal, accounting, or reporting obligations. The length of time we hold your data depends on the specific type of information and the context in which it is processed.

Your Rights in Maldon

Your rights under UK data protection law in Maldon

  • Accessing Your Information: Obtain a copy of your personal information on file.

For inquiries regarding your rights, please reach out using the contact details below.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your browsing experience, monitor site traffic, and customize content. You have the option to adjust your cookie settings directly in your browser to suit your preferences.

Maldon Policy Updates

This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be displayed on this page, along with a new "Last Updated" date. Regularly reviewing this policy is recommended to stay informed about how we manage your personal information.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us:

Maldon Car Hire Services
Wycke Hill, Maldon, CM9, Essex, United Kingdom
Contact Number:: 443332100115