Maldon Privacy

1. Information Maldon Collects

Maldon collects and processes several types of personal information, including:

2. How Maldon Uses Your Information

Maldon uses your personal information for the following purposes:

• Maldon Service (Contract Performance):
  • Processing and managing your vehicle rental bookings and hire agreements for our Maldon branch. Verifying your identity and confirming you meet our rental eligibility requirements. Coordinating vehicle collection and return at the Maldon branch. Processing payments and administering deposits and applicable charges.
• Maldon Customer Communication (Legitimate Interest/Contract Performance):
  • Sending Maldon booking confirmations, schedule updates, and rental details. Responding to your inquiries and providing Maldon customer support. Notifying you of changes to Maldon services or policy terms.
• Maldon Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates where you have provided consent or where Maldon has a legitimate interest. You can opt out at any time.
• Maldon Improvement (Legitimate Interest):
  • Analyzing Maldon website usage to improve user experience and functionality. Conducting research to refine Maldon's vehicle fleet and services.
• Regulatory Compliance (Statutory Duty):
  • Complying with Maldon's legal, regulatory, and tax requirements. Preventing fraud and maintaining the security of Maldon's services. Resolving disputes and enforcing Maldon's terms and conditions.

3. How Maldon Shares Information

Maldon may share your personal information with:

• Maldon Providers: Third-party companies that assist Maldon in delivering its services, such as payment processors, IT support providers, and maintenance contractors. These providers are contractually required to protect your data.

Maldon does not sell your personal information to third parties for marketing purposes.

4. Data Protection

Maldon implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. Nonetheless, transmission of information over the internet and storage on electronic systems carry inherent risks, and complete confidentiality cannot be guaranteed.

5. Retention of Personal Data

Maldon holds your personal information only for the time required to fulfill the purposes for which it was collected, and to meet legal, accounting, or reporting obligations. Retention periods differ by the category of information and the context of processing.

6. User Rights

Under UK data protection law, Maldon provides the following rights:

• Right of Access — Maldon: Request a copy of the personal information Maldon holds about you.

To exercise these rights, please contact Maldon using the details below.

7. Maldon Cookies and Tracking

Maldon’s website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and customize content. You can manage your cookie preferences through your browser settings.

8. Policy Revisions

Maldon may update this Privacy Policy periodically to reflect changes in its practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Maldon encourages you to review this policy regularly.

9. Contact Maldon

For questions about this Privacy Policy or Maldon’s data practices, please contact us: